What to do in a Roofing Emergency

Roofing troubles are always a serious problem for your home, but there is a certain class of roofing issues that stand out from the rest. Roofing emergencies are dramatic occasions of roof damage that, if they aren’t addressed properly, can lead to significant damage to the rest of your home. 


What is a roofing emergency?

When we discuss a roofing emergency, what we’re talking about is any kind of major damage done to your roof. This isn’t as simply as shingles being knocked loose or a slight leak when there’s heavy rain. Rather, we’re referring to any occasion of major damage done to your roof. A fallen tree limb knocking a large hole in your roof, for example. Or a major sustained leak that causes water to accumulate inside your home. These are issues that need to be addressed immediately and can’t really wait for careful consideration or much price comparison. 


Have a roofer you know

At New Heights Roofing, we offer a variety of roofing related services. From roof inspections to more straightforward roof repair and installation, we take care of year round roofing needs.  By contacting us before there's an emergency, you will have the opportunity to get to know us and trust us long before the worst case scenario comes into play. You don’t want to be looking at a fallen tree that’s gone through your roof and set up a new home in your second floor guest bedroom and have that be the first time you’re calling a roofer. By using our services for maintaining your roof, you have the reassurance of knowing you have a trusted roofer who already knows your home to call on.


Be safe

The first thing to consider in a roofing emergency is to be safe. Chances are, if you’re looking at unexpected significant roof damage, you’re in the midst of a weather emergency or a similarly climactic moment. Give careful consideration to the safety of yourself and those around you. If the interior of your home has been exposed to the elements, you may need to shut off the electric service for that area but turning off the breakers for those rooms. Make sure you keep members of your household out of the rooms in question to avoid possible injury. 


Act Quickly

When possible, assuming you follow the rule of “be safe” you want to act quickly in these circumstances. Remove anything from the area that might be damaged from exposure to the elements. If possible, place a cover or tarp to keep the room at least partially protected. Again, stress the idea of being safe here. Don’t take an unnecessary risk in these cases, when our crew arrives, we’ll be able to take the necessary steps to protect your home, so only take these temporary measures if you can do so safely. The other actions you need to prioritize is calling the relevant parties. In addition to calling us, you’ll also need to contact your home insurance provider as soon as possible to begin their process for making a claim. Depending on your provider, they may have some steps you’ll need to complete at different points to ensure you are able to receive the coverage you have paid for. 

Regardless of what kind of roofing emergency you’ve had, we’re here to help. Even if you haven’t used our services before, we’ll go above and beyond to ensure your home and family are protected and you get the service you deserve. Whether it’s an emergency or you’re just needing routine maintenance, contact us today.

Contact Form

    Which services are you interested in?